Handy Whiz 12-Month Workmanship Warranty

Handy Whiz provides a complimentary 12-month workmanship warranty on TV wall mounting installations carried out by Handy Whiz, starting on the installation completion date.

What is covered?

Faults resulting from our installation workmanship, including incorrectly installed fixings, brackets or mounting rails. Where a fault is attributable to our workmanship, we will assess it and rectify the workmanship issue at no additional charge.

What is not covered?

Faults with the television or other electronic equipment; accidental damage, misuse or unauthorised alterations; and issues unrelated to our workmanship, such as subsequent building movement, water damage or deterioration of the wall. These exclusions do not apply where the issue was caused by our failure to exercise reasonable care and skill.

How to make a claim

Contact Handy Whiz using the contact details on your invoice, quoting your name, installation address and installation date. Please provide photographs where possible. We may need to inspect the installation to establish the cause.

Your consumer rights

This voluntary warranty is in addition to, and does not limit or replace, your statutory rights under the Consumer Rights Act 2015 or other applicable law. The end of the 12-month warranty period does not necessarily end your legal rights.

Important: If you suspect a mounting is unsafe, do not use or adjust the TV until it has been inspected.